Thijs Kaptein always knew that he wanted to go into business with his brother Lex. He had a new house and he was out shopping for a new kitchen himself. He visited one of the Kvik stores in Amsterdam.
He was so impressed with the showroom, the concept and the whole approach taken by the salesman, that when he got back to his car, he did a quick search for Kvik on his phone. He learned that Kvik was looking for franchisees in the Netherlands and filled out the application to be a franchisee, then and there.
His partner was in the car with him and she said he was crazy - he had a good job, as a sales representative for a company selling wedding dresses and formalwear. But, he was determined and he hit "send" on the application.
Then, on the drive home, he called Lex and told him he'd found the business for them.